Measure delivered-in-full and on-time on every delivery, automatically. Watch it live on a dashboard, and have the number ready to show a customer or drop into a tender.
OTIF (On Time In Full) is the US term. DIFOT (Delivered In Full On Time) is the term used in Australia and the UK. They are the same metric: what percentage of your deliveries arrived complete and on time.
It is the single number a customer uses to decide whether you are a reliable supplier or carrier, and it is written into supply agreements and tenders as a target you have to hit. Miss it, or fail to report it, and you lose the work to someone who can.
The problem is that most small operators cannot report it at all. It lives in a driver's head, on a paper run sheet, or in a spreadsheet no one keeps up. Freighthouse captures OTIF / DIFOT on every drop automatically, so the number is always there, always current, and always yours to show.
Every delivery is scored for OTIF / DIFOT as it happens, so nothing slips through and the number is never a guess.
The driver records whether the drop went out complete and on time as they close it out, captured where it happens.
Watch your delivery performance move in real time as drops close out, instead of tallying it up weeks later.
Break the number down by customer and by run, so you can see who you are serving well and where it is slipping.
Pull a clean delivery-performance report for a customer review or a tender, with the evidence to back the number up.
Every late or short drop carries a reason, so you can find the root cause and fix what is actually costing you points.
The driver marks each drop in full and on time as they close it out, right at the door.
Every delivery is scored against both tests, complete and on time, with no spreadsheets.
Your OTIF / DIFOT moves in real time, broken down by customer and by run.
Pull a tender-ready report and show customers a number you can stand behind.
Delivery-performance reporting has always meant a big transport management system and a six-figure build that a small carrier or wholesaler could never justify. Freighthouse ends that. It is month to month, cancel anytime, and most operators are live within a day.
You turn on only what you run: OTIF / DIFOT on its own, or the whole operation from warehouse picking to delivery and proof of delivery. Your data stays yours, on your own private system that no one else, including us, ever sees.
OTIF stands for On Time In Full. It is the share of your deliveries that arrived complete and on the agreed date or window, with nothing short and nothing late. It is the headline number customers use to judge whether a supplier or carrier is reliable, and it is often written into supply agreements and tenders as a target you must hit.
There is no difference in what they measure. OTIF (On Time In Full) is the term used in the US, and DIFOT (Delivered In Full On Time) is the term used in Australia and the UK. Both describe the same metric: the percentage of deliveries that arrived complete and on time. Freighthouse reports the number under whichever name your customers use.
OTIF is the number of deliveries that were both in full and on time, divided by the total number of deliveries, shown as a percentage. A drop only counts as a hit if it meets both tests: everything ordered was delivered, and it arrived on the agreed date or window. Freighthouse captures in-full and on-time on every drop at the door, so the calculation runs automatically with no spreadsheets.
Yes. The dashboard breaks OTIF / DIFOT down by customer and by run, so you can show a single customer their own performance for a review or a tender, and see which runs or sites are dragging the number down.
No. You turn on only what you run. You can track OTIF / DIFOT on its own, or add it to proof of delivery, warehouse picking and the rest of the platform as you need them. It is month to month, cancel anytime, and most operators are live within a day.
This is Offsider, the assistant built into Freighthouse, answering live on sample data from a fictional distributor. No signup, no login.
Answers come from a fixed sample, so nobody's real data is exposed. In your own system it reads your data as you, proposes changes, and you tap confirm. See what it can do.
A 20-minute demo on real data. If it fits how you work, you're live the same week, for the price of a phone plan, not a software project.